Courses

Strategic Planning Skills

This course teaches a process for developing a clear understanding of your business’s culture, operations, and market position while facilitating the development of a strategic blueprint for gaining the competitive […]

Coaching Skills for Leaders

Any employee can reach higher levels of performance, but they need a manager who can coach and routinely observe, assess, and interact in ways that develop and maximize their effectiveness.

Shifting to Strategic Leaders

You have developed skills to be successful in your field. This course will teach you the practical skills you need to be an effective leader and take on new leadership

Delegation and Empowerment

Delegation refers to assigning authority, responsibility, and tasks to other individuals or teams. It involves transferring specific tasks or decision-making authority from one person (usually a manager or supervisor) to

Transitioning from Staff to Manager

Transitioning from staff to manager requires a shift in mindset and skillset. Here are some essential skills you’ll need to develop to be successful in your new role: leadership skills

Leading High-Performance Teams

A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness. This

Managing Difficult People

This course teaches managers and supervisors how to deal with difficult employees. Students learn about the characteristics and sources of problematic behavior, effective techniques to prevent challenging behavior and effective

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