People crave feedback. Leaders who learn to provide effective feedback create opportunities for employees to grow, become motivated, and contribute positively to their organizations. This course shows new and even experienced managers the benefits of developing this critical skill, giving and receiving feedback. Students will learn specific techniques for receiving and responding to critical feedback and understand the positive impact of praise and positive messages. It includes information on how gender and generational differences can impact employees’ expectations and how well the feedback is received.
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