Avoid “growing pains” as you step up to new responsibilities. This course will teach you to get comfortable in your new role and know what’s expected. You will be exposed to the essentials of managing diverse groups encompassing multiple generations and ethnic and cultural characteristics. You will learn new skills to address different behavioral styles to avoid conflict. You will often be asked to manage your ex-peers and lead them with respect and inclusion. This is the course to take to prepare you forward.
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