Business and Email Writing

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This practical course offers exercises and immediate feedback to help you quickly develop the fundamental skills of daily business writing. Learn a simple process for crafting a clear and concise message and get hands-on practice writing for the desired results—in the correct tone—with complete clarity and precision. You’ll also review correct grammar, punctuation, and spelling. You will learn to persuade resistant readers to act on your recommendations, tactfully deliver the inappropriate message, and avoid emotionally charged messages.

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